India’s growing allure: NRIs fuel a 150% surge in healthcare travel

India is witnessing a sharp 150% year-on-year rise in NRI patients seeking treatment back home, a sign of deeper shifts in global healthcare preferences. With surgeries costing up to 90% less than in the West, and infrastructure on par with international standards, NRIs are no longer just returning for festivals or family ,they’re coming to heal. Backed by government reforms, JCI-accredited hospitals, and a projected medical tourism market of $35 billion by 2027, India is fast becoming the diaspora’s go-to destination for both care and coverage.

healthcare - Freepik

Image credit: Freepik

India’s healthcare industry is undergoing a transformation. We’re seeing a surging influx of Non-Resident Indians (NRIs) returning home, specifically for medical treatment. This isn’t just anecdotal; solid data from Policybazaar reveals an astounding 150% growth in NRI customers seeking healthcare in India during FY 2024-25 compared to the previous fiscal year. This dramatic increase highlights India’s growing reputation as a global medical tourism hub, driven by high-quality care, unmatched affordability, and the comforting familiarity of home.

The story of healthcare in India has truly evolved. It was once primarily a destination for international patients from developing nations, but now it’s drawing its own diaspora. Even those living in economically advanced countries are increasingly frustrated with the exorbitant medical costs and drawn-out waiting periods they face abroad.

The biggest reason for this shift is, without a doubt, the massive cost savings India offers. Major surgeries that can deplete savings in Western nations are available at a fraction of the price. For example, a heart bypass surgery in India typically costs between US$ 5,000 and US$ 8,000. That’s a stark contrast to the US$ 70,000 to US$ 150,000 you might pay in the United States. Similarly, a knee replacement runs US$ 4,000-6,000 in India versus US$ 30,000-50,000 in the US Even a complex liver transplant, priced at US$ 25,000-35,000 in India, can cost a staggering US$ 300,000-500,000 in the US.

This affordability isn’t limited to surgeries; it extends to health insurance premiums too. The average annual health insurance premium per person in India is a remarkably low US$ 120 to US$ 300. Compare that to over US$ 8,000 annually in the U.S. or US$ 4,000-5,000 in GCC countries. This huge financial difference has directly led to a noticeable jump in online searches by NRIs looking into health insurance options in India for themselves and their families. Queries like “Best health insurance plans for parents in India” are consistently ranking high in searches from markets like the UAE, UK, and US, as reported by Economic Times.

Beyond cost: Quality, infrastructure, and familiarity

While the cost is a major draw, it’s certainly not the only factor. India’s medical infrastructure has improved dramatically, with many hospitals now holding National Accreditation Board for Hospitals & Healthcare Providers (NABH) and Joint Commission International (JCI) accreditations. By 2023, over 780 hospitals in India were NABH accredited, and 41 had JCI accreditation (Ken Research). These accreditations ensure world-class medical services and patient safety standards that stand shoulder-to-shoulder with global benchmarks. Many Indian doctors have also trained in prestigious international institutions, bringing a wealth of expertise and advanced skills back to the country.

NRIs seek a wide range of treatments, from elective procedures to highly complex surgeries. Common reasons for hospitalization include infectious diseases, respiratory issues, cancer, heart conditions, and gastrointestinal problems. India has also become a leader in specialized areas like reproductive medicine (eg. IVF), treating over 20,000 foreign couples annually by 2023, and alternative therapies such as Ayurveda.

Moreover, the “comfort of home” plays an undeniable role. For NRIs, navigating healthcare in a foreign country, even a developed one, can be daunting. Returning to India offers the solace of a shared language, familiar cultural customs, and, often, the invaluable support of family networks. English-speaking medical staff and shorter wait times further enhance the patient experience, contributing to a more comfortable and effective healing process.

Initiatives fueling the growth

The Indian government has actively recognized and supported the growing medical tourism sector, including the specific needs of the NRI community. The “Heal in India” initiative, launched with public-private partnerships, clearly shows this commitment. Key measures include:

1.) Simplified Visa Norms: The introduction of the e-Medical visa scheme, allowing online applications for citizens from over 165 countries, has significantly streamlined the process. In 2023 alone, over 200,000 e-Medical visas were approved.

2.) Infrastructure Enhancement: The government has invested substantially, allocating over INR 500 crore (US$ 60 million) to upgrade healthcare infrastructure in major cities like Delhi, Mumbai, and Chennai (Ken Research). There are also plans to establish 200 cancer daycare centers in district hospitals by FY 2025-26 and add 10,000 medical college seats next year to strengthen the healthcare workforce.

3.) Affordability Measures: Exemptions on basic customs duty for 36 life-saving drugs used for cancer and rare diseases further reduce treatment costs, making advanced care more accessible .

These policy interventions are part of a broader strategy to cement India’s position in the global medical value travel market. HFS Research projects this market to grow at a CAGR of over 20% between 2023 and 2027, reaching over US$ 35 billion from its current US$ 6 billion (HFS Research). Crisil reported that India attracted approximately 7.3 million medical tourists in 2024, up from 6.1 million in 2023.

Shifting demographics and preferences

The trend of NRIs seeking healthcare in India isn’t uniform across all demographics. Policybazaar data highlights a notable shift: a 148% increase in NRI customers under 35 and a 125% surge in women NRI customers. This suggests growing confidence among younger, often more globally mobile, segments of the diaspora in India’s healthcare capabilities.

Geographically, while South Indian cities remain top choices for treatment, major metropolitan centers like Mumbai, Kolkata, Pune, and Thane are also becoming increasingly popular. Interestingly, Tier-3 cities are also seeing a significant increase, accounting for 46% of all NRI claims. This often happens as policies are purchased for elderly parents living outside metro areas, reflecting increasing trust in India’s expanding medical network.

In essence, India’s rise as a leading force in medical value travel for NRIs is a testament to its evolving healthcare system. By combining world-class medical expertise and infrastructure with a compelling cost advantage and the unique comfort of cultural affinity, India isn’t just attracting patients; it’s redefining healthcare access for its global diaspora, signaling a strong and promising future for the nation’s healthcare sector on the international stage.

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