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SpiceJet Fined Over Dark Patterns

SpiceJet Fined Over Dark Patterns

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The CCPA imposed a ₹1 lakh penalty on SpiceJet for using pre-ticked boxes and misleading consent practices during online bookings.The airline was accused of automatically enrolling customers in its loyalty programme and promotional communications. Highlights The Central Consumer Protection Authority (CCPA) has imposed a penalty of ₹1 lakh on SpiceJet...

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