OpenAI introduced ChatGPT Enterprise, a corporate version of their advanced language model, GPT-4, on August 28, 2023. This upgraded tool offers unlimited GPT-4 access, higher speed, longer context windows, data security, and collaborative features like shareable chat templates. It caters to diverse business needs while prioritising data privacy and encryption. Notable companies like Block, Canva, and PwC have already embraced this enhanced AI tool, utilising it for tasks ranging from communication improvement to creative support.
OpenAI envisions further advancements in AI capabilities, suggesting ChatGPT Enterprise could drive future innovation and automation in various business functions.
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The OpenAI-developed ChatGPT, also known as Chat Generative Pre-trained Transformer, is a massive language model-based chatbot that went live on November 30, 2022. It stands out for allowing users to shape and direct a discussion towards their preferred volume, structure, tone, and language.
On August 28, 2023, OpenAI launched a corporate version of ChatGPT with enhanced features and privacy safeguards. This is the most significant effort by OpenAI to attract a diverse range of business customers and increase revenue from its most well-known product. The new tool includes unlimited use of OpenAI’s most powerful generative AI model, GPT-4, as well as data encryption and a guarantee that the startup won’t use data from customers to develop its technology.
OpenAI did not publicly disclose the pricing levels for ChatGPT Enterprise, instead asking potential business clients to contact its sales team.
“We look forward to sharing an even more detailed roadmap with prospective customers and continuing to evolve ChatGPT Enterprise based on your feedback,” said OpenAI’s CEO, Brad Lightcap.
According to OpenAI, since ChatGPT became public late last year, users from over 80% of Fortune 500 organisations have already started using it, based on its research of accounts linked to corporate email domains.
What benefits does it offer to businesses?
ChatGPT Enterprise is a simple and safe way of deploying it in an organisation. Some of the early customers of ChatGPT Enterprise include industry leaders like Block, Canva, Carlyle, cosmetics giant Estee Lauder Companies, Zapier, and professional services firm PwC. These businesses use ChatGPT to improve communication clarity, speed up coding tasks, find quick solutions to challenging business questions, support creative work, and much more.
As with consumer versions of the company’s artificial intelligence-powered chatbot, users can type in a prompt and receive a written response from ChatGPT Enterprise. The new tool includes unlimited use of OpenAI’s most powerful generative AI model, GPT-4, as well as data encryption and a guarantee that the startup won’t use data from customers to develop its technology. It also offers the ability to type in much longer prompts.
According to OpenAI, ChatGPT Enterprise users own and manage their business data, and neither their business data nor their chats will be used to train this model. All communications with ChatGPT Enterprise are encrypted both in transit and at rest and are SOC 2 compliant. With its new admin panel, which offers domain verification, SSO, and use data, organisations will be able to manage team members with ease and distribute it widely throughout their organisations.
This updated version of ChatGPT is up to two times faster and removes all usage caps. Users can process four times longer inputs or files thanks to the 32k context that is included in ChatGPT Enterprise. Additionally, ChatGPT Enterprise offers unrestricted usage of advanced data analysis, formerly known as Code Interpreter. This feature makes it possible for teams, whether they are technical or not, to analyse information quickly, whether they are financial researchers crunching market data, marketers analysing survey results, or data scientists debugging an ETL script.
Source: EY
The future of ChatGPT Enterprise
ChatGPT Enterprise is a powerful tool that has the potential to revolutionise the way businesses operate. As artificial intelligence continues to develop, ChatGPT Enterprise is likely to become even more sophisticated and capable. In the future, ChatGPT Enterprise could be used to automate even more tasks, improve customer service even further, and drive even more innovation.
This aligns with the growing trend of integrating AI into business solutions, signifying a dynamic landscape where ChatGPT Enterprise is at the forefront of AI’s evolving impact on modern business practices.
