Over 100 claims settled
Key Highlights:
- IFFCO-TOKIO GIC has settled more than 100 flood-related claims.
- Settled claims include both motor and non-motor insurance policies.
- Dedicated teams are expediting surveys, assessments and claim settlements.
- The company is assisting customers affected by floods in Gujarat and Maharashtra.
- Policyholders have been advised to document damage before repairs or disposal.
- Customers can contact IFFCO-TOKIO offices or its customer support at 1800-103-5499.
New Delhi, August 13: IFFCO-TOKIO General Insurance Company Limited (IFFCO-TOKIO GIC) has intensified its efforts to provide financial relief to customers affected by the recent floods in Gujarat and Maharashtra. The general insurance company has already settled more than 100 claims covering both motor and non-motor insurance policies.
The company has implemented a quick claims settlement process for policyholders affected by the floods. Dedicated teams have been deployed to expedite surveys, damage assessments and claim settlements so that affected customers can receive financial assistance without unnecessary delays.
IFFCO-TOKIO GIC said its teams are actively working with affected policyholders during the difficult situation and are focusing on speeding up the assessment and settlement process.
Mr. Tatsuya Fujimoto, Director (Operations), IFFCO-TOKIO General Insurance Company Limited, said the company understands the difficulties faced by families and businesses affected by the recent floods in Gujarat and Maharashtra.
He said the company’s teams are working to ensure that genuine claims are assessed and settled as quickly as possible, while reiterating its commitment to supporting customers and society during emergencies.
The company has advised customers requiring assistance with their claims to contact their nearest IFFCO-TOKIO office or use the insurer’s customer support channels. The customer support number provided by the company is 1800-103-5499.
Precautions for Flood-Affected Customers
IFFCO-TOKIO GIC has also advised customers to prioritise their safety during and after flooding. People have been advised to avoid entering flooded areas and driving through waterlogged roads wherever possible.
Customers should also stay away from exposed electrical wires and switch off the main power supply if it is safe to do so. These precautions are intended to reduce the risk of further injury or damage during flood conditions.
For insurance claims, policyholders should, wherever possible, take photographs or videos of damage to vehicles, homes, businesses or other insured assets before beginning repairs or disposing of damaged items.
They should also preserve relevant documents, bills and other evidence connected with the loss. Promptly informing the insurance company about the incident can help facilitate the assessment and claims process.
The insurer has emphasised that in emergency situations, personal safety should always take priority. Customers are advised to follow instructions and advisories issued by local authorities while dealing with flood-related incidents.
